Give Us a Review!
For years people have relied on the opinion of others when shopping for a product or service. That is especially true today.
Online reviews are fast becoming an important part of many businesses, including our own. Take a moment to read a few of the kind words our customers have had to say about our agency. Or if you’d be so kind, leave a few of your own by visiting any of our location pages.
Customer Reviews
Jeanne R.
17:46 14 Dec 22
I really appreciate their friendly, prompt and knowledgeable assistance. We have been with them for years, and are consistently happy with their service.
Roxanne S.
00:39 28 Aug 22
Valorie provided excellent service and quickly found us the best insurance policy and rates available. Thank you, Burstad Insurance!
Mindy A.
09:30 24 May 22
Family and Burstad worked their magic and found insurance even cheaper than what I was paying. They are very responsive when adding or changing things to a policy and they stick up for their customers when a bank may try to manipulate the home insurance for no apparent reason. Well done Burstad. I highly recommend.
Jason W.
19:14 01 May 22
Good service they work at finding you the best insurance
Dale B.
00:39 08 Apr 22
Easy to work with
Carla O.
18:49 31 Mar 22
Good insurance company
Happy Home I.
16:05 29 Mar 22
Easy to work with and great rates. Sent a lot of friends here. All are happy with it!
Dave T.
22:06 11 Jan 22
Melissa and her staff have always treated me right! Often finding better rates for me! Thanks
Kevin J.
02:40 11 Jan 22
They are very responsive in addressing all of my insurance needs, and I always feel they are doing what's in my best interests.
Peter T.
20:32 10 Oct 21
Great place
Jeremy M.
13:57 29 Apr 21
Monte and his team are great to work with. They were extremely helpful in getting our business up off the ground and getting the needed items to be successful. I would highly recommend them for your business!
Denise V.
18:57 12 Mar 21
Great to work with!
Dawn B
23:02 30 Jan 21
Everyone here has been very helpful, knowledgeable and friendly! Whenever I contact them, they get back to me quickly and are sure to get me the best rates possible. Thank you! The Baldwins
Randy Chico J.
16:48 25 Aug 20
Have had my insurance for different vehicles and homes for many years, always friendly and am very satisfied.
Joshua E.
15:50 22 Jul 20
Great response time, #1 in the area
Dustin W.
14:51 21 Jul 20
good business and friendly service. highly recommend giving them a call to see what they can do for you.
Wedam Enterprises L.
14:49 21 Jul 20
Very responsive all around good business and friendly service. Highly recommend.
Lee B.
23:08 20 Jul 20
Excellent customer serviceKent Elkin goes above and beyondAlso the rest of the staff is very accommodating
Gordon D.
18:25 20 Jul 20
Prompt and courteous service. The good people at New Richmond have always replied to my queries and helped solve my problems. Thanks for seven years of good service.
Barbara B.
00:14 11 Jul 20
They are professional and responsive
Mary Ellen W.
15:37 12 May 20
EXCELLENT customer service!! Missy Kraemer at the Medford office takes care of absolutely everything for me! No worries and best rates to be found. Highly recommend.
Rich J.
11:55 16 Apr 20
EXCELLENT insurance company! I have my personal and business insurance with Monte and have for over 20 years. When we had the tornado in Colfax in 2014, Monte called me and was at my restaurant door within an hour after it hit. Amazing service.... Thank you Monte, Penny and the whole staff at Burstad Insurance.
Valerie C.
01:57 16 Apr 20
New Richmond Insurance consistently saves me money on my policies year after year. Excellent customer service with most of my questions answered the same day.
Li K.
20:20 15 Apr 20
great place and nice service
Stacy C.
03:06 04 Jan 20
Great place. Emily is very helpful as well as all the rest of the people I have encountered there.
Bill I.
12:49 16 Nov 19
Best prices. Best customer service!
Steven G.
13:19 01 Nov 19
Top notch service. Will recommend to all.
Ana B.
00:39 29 Aug 19
Yes! I want to tell you something. If you need a car insurance - this is the place where you will find the best offer.Have done car insurance for two trucks. The price was so good, even less than I expected.My agent was Angie. I want to say thank you for caring! She is the nicest and kindest person ever!Definitely will return for the nest year insurance
Jason L.
03:56 13 Jun 19
Excellent rates and service. Friendly staff and helped in a timely manner
Alicia B.
15:05 23 May 19
Neil is awesome!
John A.
12:01 12 May 19
Very helpful agents and staff. They got me a great deal on homeowners and auto insurance.
Jody L.
01:29 10 Apr 19
I have had policies thru the Agents, at the Menomonie office.Their prompt response, patience, amazing customer service and thoroughness, is the greatest I have ever had with an agency!
Mitzi M.
11:25 25 Jan 19
This is my insurance agency. I have been treated very well and my premiums are responsible.
Natasha R.
04:28 30 Nov 18
They are the best I have ever used. Any time you need something, they have your back. Never had an issue with the company , and I would recommend Kent Elkin to any one and everyone. Thank you for all your services New Richmond insurance agency. Been with them for 3 years now.
Valorie M.
20:54 13 May 18
Great staff!
Brian H.
18:21 21 Sep 17
I have been a customer for many years and love the personal customer service experience that they provide. I know that when I call, I will get a real live person! I also know that the person I am working with will have an understanding of my history and my policy. Highly recommend! Thanks and keep up the good work!
Brian H.
18:13 21 Sep 17
I have been a customer for a long time and love the personal customer service experience they provide. I can reach out anytime and know that I will get to talk to a real person that has the background on my policy and will be able to help me. Thanks and keep up the good work!
marcy M.
20:19 13 Jan 17
Corey Burstsad Insurance is great!! Neil always goes out of way for his clients, very trustworthy and efficient.
Soleil
20:52 05 Jun 16
Very friendly and helpful. Got is a great deal and we were refered there by a good friend after not being able to find what we wanted elsewhere. They made the process very easy and didn't mind us popping by last minute to get the details figured out.
