Burstad Insurance

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New Richmond Insurance Agency
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        • Staff
        • When comparing insurance agencies,  The most important thing to consider is the staff that is going to take care of you.

          Our staff of local professionals that take pride in what they do. Whether it be providing advice, taking care of a claim, or servicing your account to accommodate your changing lifestyle.

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        • Burstad Insurance is an independent insurance agency. We represent dozens of top-rated companies, not just one such as Farmers, State Farm, or American Family.

          By representing multiple insurance companies, we can assure our customers the right fit, which includes the right coverage, excellent service, and a great value when it comes to price.

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        • For years people have relied on the opinion of others when shopping for a product or service. That is especially true today.

          Online reviews are fast becoming an important part of many businesses, including our own. Take a moment to read a few of the kind words our customers have had to say about our agency.

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  • Locations
        • Menomonie
        • 420 Main Street E
          Menomonie, WI 54751
          Phone: 715-235-6479
          Fax: 715-235-8860
          Email: info@burstadinsurance.com

           

        • Medford
        • 1154 W Broadway Ave
          Medford WI 54451
          Phone: 715-748-6262
          Fax: 715-748-4730
          Email: info@burstadinsurance.com

        • New Richmond
        • 1225 N Knowles Ave
          New Richmond, WI 54017
          Phone:  715-246-6988
          Fax: 715-246-6965
          Email: info@nr-ins.com

        • Chippewa Falls
        • 2396 Hallie Road Ste 5
          Chippewa Falls, WI 54729
          Phone: 715-723-0600
          Fax: 715-723-0900
          Email: info@burstadinsurance.com

        • River Falls
        • 215 North 2nd Street
          River Falls, WI 54022
          Phone: 715-425-1382
          Fax: 715-425-0363
          Email: info@burstadinsurance.com

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    • Menomonie
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        • Are you looking for a quote on your personal or business insurance? You are in the right place, just fill out the request form, or call our agency, and we'll be in touch to ask a few questions about your needs, and answer any questions you have.

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Condo Insurance

Every time someone else shovels the snow, makes a repair, or polishes the landscaping, you remember again why condo living is the life for you. Your association fees pay for much of the upkeep of your property, as well as coverage against many risks that could threaten the external structure of your unit and the potential for liability due to incidents occurring in shared community areas. However, the condo association’s master insurance policy is not enough to safeguard you against all risk exposures. From the internal structure and finishes in your condo to your personal belongings and the risk of personal liability, make sure you have a private condo insurance policy from Burstad Insurance that minimizes your vulnerability and risk of loss.

Private Condo Insurance vs. Association Insurance

You do not need to choose between private insurance and association coverage as a condo owner. Instead, the two are designed to work together to provide you with full coverage against potential losses. Member dues cover the condo association’s master policy premiums. This policy covers the shared areas among property owners, as well as the external structures of the individual condo units. Some may also extend coverage to certain interior fixtures and structures, too.

Private condo insurance is designed to pick up where the master policy leaves off, covering everything else you own against damage and loss. Generally, a private insurance policy will cover internal structures and finishes, such as the inside walls, drywall, cabinetry, trim, built-ins, countertops, light fixtures, flooring, and more. It also covers the things you own inside your condo, as well as your added living expenses due to temporary displacement. In addition, a private condo insurance policy can cover your financial responsibilities and costs in relation to third-party accusations of liability.

Personalizing Your Condo Insurance

Wisconsin condo insurance can be personalized to fit your individual needs. A typical policy provides coverage against several different types of risk, although you may be able to purchase additional coverages and endorsements to expand your protection. Your condo insurance may include protection for:

  • Fire and smoke
  • Explosions
  • Hail
  • Wind
  • Lightning
  • Theft
  • Vandalism
  • And more

Types of Condo Insurance Coverage

At Burstad Insurance, our independent agents get to know you and your unique risks. We work to protect your physical and financial assets against a wide range potential losses by customizing your policy to include several different types of coverage, some of which may include:

Structural Coverage

Your personal condo insurance policy should include structural coverage that pays for the rebuilding or restoration of the inside of your condo unit. Depending on the coverage in the association’s master policy, this may include finishes and fixtures, or it could include the entirety of your condo’s interior. It is important to work with an independent agent when selecting your structural coverage to ensure you have no gaps in your protection.

Personal Property Coverage

The things you own are probably worth tens of thousands of dollars cumulatively. From your bedding and mattress to your electronics, furniture, apparel, and décor, personal property coverage helps minimize your financial losses when you lose these items due to a covered event. We recommend using a home inventory to assess your coverage needs when purchasing your policy.

Talk to your agent about the difference in actual cash value (ACV) and replacement value coverages. ACV coverage compensates you based on the depreciated value of your items only, minus your deductible. Replacement value coverage, on the other hand, pays for the full cost of replacing your items with new ones, minus your deductible.

Endorsements and Scheduled Coverage

You can personalize your coverage to include additional protections that may otherwise be excluded from a standard condo insurance policy. This may include coverage that extends to damages caused by earthquakes or water and sewer backup. We can also schedule excess personal property coverage for high-value items and collections that may be subject to limited coverage in your standard policy.

Displacement Coverage

Sometimes it is not possible to remain in your condo after it is damaged. If you need to find alternative housing during the repair process, your condo insurance can help cover your additional living expenses. This may include compensation for things like hotel fees, laundromat charges, and the cost to order take-out if you do not have access to your kitchen.

Liability Coverage

Liability insurance is an important part of condo insurance, as it protects policy-holders against the financial costs associated with litigation. Though certain events such as car accidents are excluded, condo-owners liability insurance generally includes coverage for most claims of negligence that result in third-party injuries or property damages. It is important to choose high liability limits when possible, as this coverage helps pay for your legal defense fees, as well as judgments against you and settlements outside of court. If you have too little liability coverage to meet your needs, you may have to pay for the excess damages out-of-pocket.

Medical Payments

If someone is injured while visiting your condo, medical payments coverage can help pay for their necessary medical care up to the limits of your coverage. This section of your policy is no-fault coverage, meaning an injured third-party can receive compensation regardless of who was at fault for the incident.

Loss Assessments

Condo owners sometimes face unique liabilities and property damage expenses called ‘loss assessments’. These are leveraged against members of a condo association when the master policy provides too little coverage to pay for community damages and liability. With loss assessment coverage, you can protect yourself against unexpected costs arising from covered events.

Request Your Free Wisconsin Condo Insurance Quote

If you own a condo in Central or Western Wisconsin, Burstad Insurance has a convenient location near you where an independent agent can assist you with your coverage needs. Contact our office to find out more about Wisconsin condo insurance and how we can help you save. Request your free quote today. We look forward to serving you soon.

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Refer a Friend!
Excellent
Burstad Insurance
Based on 61 reviews
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Jeremy B.
If I could give 0, I would
Eric C.
Do not do business here. We were mislead about the coverage provided to our business by Missy Kraemer. When this came to light, we went to change providers and find adequate coverage. Missy acted extremely unprofessional and refused to send us the documents we needed! She said it wasn't her job to help us. A terrible experience with a rude, unprofessional person. Do yourself a favor and find literally any other insurance provider.
Sam C.
After waiting a week for someone to get back to me about my request for quotes, they sent me an email saying “We can’t find you coverage because you have a pitbull mix dog. Sorry.” Which doesn’t make sense because somehow I currently have insurance and I’ve gotten 3 quotes on my own now that will all cover my dog. Complete waste of time.
Jr S.
Such nice people I love the insurance rates so amazing.
carrie M.
Thanks for your always friendly and fast service! I appreciate what you do!
Kathleen T.
Bursted has had my business for years. When I lived in town, I appreciated stopping in to get quotes so I could talk to the owner about business and community. The staff is helpful and friendly, and I appreciate how patient they are when answering my questions about insurance. Insurance is not my favorite adult chore to tackle, but everyone at Burstad makes me feel like I’m connected to a human that knows how to explain what will serve my needs. They’re also a brokerage and have the ability to check multiple providers at once for you! Yay!!!
Nick E.
Great customer service and caring staff.
Tammy T
We too had a horrible experience with Doug! Unfortunately we had to find out the hard way when we had a small fire/smoke damage in our office space. Not only were we under insured, we were overcharged on our commercial policy for years!!!!! He and the owner of this agency were absolutely zero help when it came to dealing with this claim, the tenants insurance company and the insurance adjuster that would never return our calls, it was a complete NIGHTMARE! We were all on our own and we feel that once this happened, they knew that our agent screwed up when it came to this policy that he put together or lack there of and thought if they would just ignore us we would walk away. Not only did we walk away, we ran!! Had 3 other agents review it and could not believe how much we were under insured and several gaps in the policy that were missing, like loss of income, loss assessment coverage, just to name a few, things that are no brainers when it comes to commercial insurance. The only good that came out of this entire experience is that we learned alot about insurance and now have a very competent agent that physically went to all our properties, took pictures and sat down with us, at our home and a 3 page checklist to see what we needed or didn't need for our insurance needs. He even pointed out that our agent had our rate almost 3 times higher than it should have been, meaning we were getting ripped off, big time!!! We would have filed a complaint with the insurance commissioner of WI but reviews said not to waste your time, they wont do anything. Now we have double the coverage for our properties for HALF of what we were spending with this agency. Oh and our home and auto policy was lacking as well but was also reviewed and now has the proper coverage for our needs. Our advice, go somewhere else for your insurance so this doesn't happen to you!! This agency doesn't even deserve 1 star!
Jeanne R.
I really appreciate their friendly, prompt and knowledgeable assistance. We have been with them for years, and are consistently happy with their service.
Sephonia T. C.
This insurance company allows its employees to be racist. Doug treated me as if someone had a gun to his head every time he dealt with me. During a conversation I overheard him call me the “N” word and say how he wish he didn’t have to deal with my kind. The new management didn’t care how I was being treated so I switched insurance agents all together. Furthermore, I have asked numerous times for them to STOP harassing me by sending me emails and mailings but they have refused. I unsubscribed 4 times from their emails but the emails keep coming 2 years later. I’ve made numerous phone calls asking them to remove me from their lists but that hasn’t happened yet either!!!. My next step is to file an official report of Harrassment with the state of Wisconsin. I wouldn’t use this company to insure bubblegum lil less a boat, car or your home. I’d give them a zero rating if I could. There’s no place for racism in this world.
Roxanne S.
Valorie provided excellent service and quickly found us the best insurance policy and rates available. Thank you, Burstad Insurance!
Mindy A.
Family and Burstad worked their magic and found insurance even cheaper than what I was paying. They are very responsive when adding or changing things to a policy and they stick up for their customers when a bank may try to manipulate the home insurance for no apparent reason. Well done Burstad. I highly recommend.
Jason W.
Good service they work at finding you the best insurance
Dale B.
Easy to work with
Carla O.
Good insurance company
Happy Home I.
Easy to work with and great rates. Sent a lot of friends here. All are happy with it!
Dave T.
Melissa and her staff have always treated me right! Often finding better rates for me! Thanks
Peter T.
Great place
Jeremy M.
Monte and his team are great to work with. They were extremely helpful in getting our business up off the ground and getting the needed items to be successful. I would highly recommend them for your business!
Denise V.
Great to work with!
Dawn B
Everyone here has been very helpful, knowledgeable and friendly! Whenever I contact them, they get back to me quickly and are sure to get me the best rates possible. Thank you! The Baldwins
Kelly S.
I'm giving them 3 stars only because I was insured by them for 11 years..I changed insurance providers when my daughter got her license. they automatically put her on my insurance policy as a first time driver weather she was now driving or not but just because she was a licensed driver in my household. $287.00 jump from the $64.00 what I was paying for myself was crazy. Yes I called them and tried to dispute this but they refused to remove my daughter and started taking payments out of my account... so I was done with them ,cancelled my insurance policy, and got a better insurance that same day for half the cost plus I now have better coverage.
Isaac F.
I visited this office for a quote. During a pandemic, no one was wearing a mask or distancing. For a company preaching safety and preparedness it seemed strange. I turned around and left when I overheard an employee, who I assumed was an office lead, espousing her religious beliefs were going to save her rather than science. Who works in insurance with an attitude like that?
Response from the owner:Isaac, I am so sorry about your experience in our office, although we do not require masks by our staff being that they are all at least 6ft. feet socially distanced, we will always respect the views of our walk in customers. I am sorry that you had a negative experience at our office, but we would love the opportunity to set up a meeting with one of our highly experienced agents. We would make sure that everyone would be masked so that you feel comfortable. Thank you for your feedback.
Drillbit S.
They just want your money, Our agent was quite condescending when he would talk with us we were a new business. Prices were OK, But our agent definitely thought he had a chip on his shoulder.
Joshua E.
Great response time, #1 in the area
Wedam Enterprises L.
Very responsive all around good business and friendly service. Highly recommend.
Lee B.
Excellent customer service
Kent Elkin goes above and beyond
Also the rest of the staff is very accommodating
Barbara B.
They are professional and responsive
Li K.
great place and nice service
S M.
Great place. Emily is very helpful as well as all the rest of the people I have encountered there.
Tamara K.
Didnt respond to my request for a quote.
Bill I.
Best prices. Best customer service!
Steven G.
Top notch service. Will recommend to all.
Ana B.
Yes! I want to tell you something. If you need a car insurance - this is the place where you will find the best offer.
Have done car insurance for two trucks. The price was so good, even less than I expected.
My agent was Angie. I want to say thank you for caring! She is the nicest and kindest person ever!
Definitely will return for the nest year insurance
Jason L.
Excellent rates and service. Friendly staff and helped in a timely manner
Alicia B.
Neil is awesome!
John A.
Very helpful agents and staff. They got me a great deal on homeowners and auto insurance.
Jody L.
I have had policies thru the Agents, at the Menomonie office.

Their prompt response, patience, amazing customer service and thoroughness, is the greatest I have ever had with an agency!
Valorie M.
Great staff!
Brian H.
I have been a customer for many years and love the personal customer service experience that they provide. I know that when I call, I will get a real live person! I also know that the person I am working with will have an understanding of my history and my policy. Highly recommend! Thanks and keep up the good work!
Joshua E.
I recently purchased a new vehicle and had Teresa add it to my policy. She told me she added it and i was all set to go. 3 weeks later i find out she did nothing and i had been driving my brand new vehicle around without any insurance coverage. She said on several different occasions that she would email me new quotes, but i never heard back.
marcy M.
Corey Burstsad Insurance is great!! Neil always goes out of way for his clients, very trustworthy and efficient.
Soleil R.
Very friendly and helpful. Got is a great deal and we were refered there by a good friend after not being able to find what we wanted elsewhere. They made the process very easy and didn't mind us popping by last minute to get the details figured out.
Response from the owner:Hello Soleil, thank you for your review! We strive to provide great service to our community.

Five Locations!

Menomonie
Chippewa Falls
Medford
River Falls
New Richmond

Our Hours

Monday - Thursday 8:00 - 5:00
Friday 8:00 - 4:00
Saturday & Sunday
By Appointment

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IIAW

Our Latest Post!

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Reviewing Your Homeowners Coverage Before the Stormy Season

Spring and summer storms can bring more than just wind and rain—they can also bring unexpected damage to your home and property. Whether you live in the Midwest, the Great Plains, or the Southwest, it’s a good idea to check your Homeowners Insurance before storm season begins. Many people don’t think about their policy until …Read More

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