River Falls

Address

215 North 2nd Street
River Falls, WI 54022

Phone

715-425-1382

Fax

715-425-6341

Hours of Operation

Monday – Friday: 9:00 – 5:00
Saturday and Evening Hours by Appointment

Give Us an Online Review!

Online reviews are fast becoming an important part of many businesses, including our own. Take a moment to read a few of the kind words our customers have had to say about our agency. Or if you’d be so kind, leave a few of your own…

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Monte and his team are great to work with. They were extremely helpful in getting our business up off the ground and getting the needed items to be successful. I would highly recommend them for your business!

Jeremy M.

13:57 29 Apr 21

Great to work with!

Denise V.

18:57 12 Mar 21

Everyone here has been very helpful, knowledgeable and friendly! Whenever I contact them, they get back to me quickly and are sure to get me the best rates possible. Thank you! The Baldwins

Dawn B

23:02 30 Jan 21

Monte and his team could not be more professional. I would recommend them to absolutely anybody and everybody looking for an independent insurance agency!!!

Ruth F.

19:19 23 Oct 20

I was losing my home insurance with American Family and Burstad worked their magic and found insurance even cheaper than what I was paying. They are very responsive when adding or changing things to a policy and they stick up for their customers when a bank may try to manipulate the home insurance for no apparent reason. Well done Burstad. I highly recommend.

Mindy A.

00:56 21 Oct 20

Have had my insurance for different vehicles and homes for many years, always friendly and am very satisfied.

Randy Chico J.

16:48 25 Aug 20

Great response time, #1 in the area

ride W.

15:50 22 Jul 20

good business and friendly service. highly recommend giving them a call to see what they can do for you.

Dustin W.

14:51 21 Jul 20

Very responsive all around good business and friendly service. Highly recommend.

Brooklyn S.

14:49 21 Jul 20

Excellent customer serviceKent Elkin goes above and beyondAlso the rest of the staff is very accommodating

Lee B.

23:08 20 Jul 20

Prompt and courteous service. The good people at New Richmond have always replied to my queries and helped solve my problems. Thanks for seven years of good service.

Gordon D.

18:25 20 Jul 20

They are professional and responsive

Barbara B.

00:14 11 Jul 20

EXCELLENT customer service!! Missy Kraemer at the Medford office takes care of absolutely everything for me! No worries and best rates to be found. Highly recommend.

Mary Ellen W.

15:37 12 May 20

EXCELLENT insurance company! I have my personal and business insurance with Monte and have for over 20 years. When we had the tornado in Colfax in 2014, Monte called me and was at my restaurant door within an hour after it hit. Amazing service.... Thank you Monte, Penny and the whole staff at Burstad Insurance.

Rich J.

11:55 16 Apr 20

New Richmond Insurance consistently saves me money on my policies year after year. Excellent customer service with most of my questions answered the same day.

Valerie C.

01:57 16 Apr 20

great place and nice service

Li K.

20:20 15 Apr 20

Great place. Emily is very helpful as well as all the rest of the people I have encountered there.

Stacy C.

03:06 04 Jan 20

Best prices. Best customer service!

Bill I.

12:49 16 Nov 19

Top notch service. Will recommend to all.

Steven G.

13:19 01 Nov 19

Yes! I want to tell you something. If you need a car insurance - this is the place where you will find the best offer.Have done car insurance for two trucks. The price was so good, even less than I expected.My agent was Angie. I want to say thank you for caring! She is the nicest and kindest person ever!Definitely will return for the nest year insurance

Ana B.

00:39 29 Aug 19

Excellent rates and service. Friendly staff and helped in a timely manner

Jason L.

03:56 13 Jun 19

Neil is awesome!

Alicia B.

15:05 23 May 19

Very helpful agents and staff. They got me a great deal on homeowners and auto insurance.

John A.

12:01 12 May 19

I have had policies thru the Agents, at the Menomonie office.Their prompt response, patience, amazing customer service and thoroughness, is the greatest I have ever had with an agency!

Jody L.

01:29 10 Apr 19

This is my insurance agency. I have been treated very well and my premiums are responsible.

Mitzi M.

11:25 25 Jan 19

They are the best I have ever used. Any time you need something, they have your back. Never had an issue with the company , and I would recommend Kent Elkin to any one and everyone. Thank you for all your services New Richmond insurance agency. Been with them for 3 years now.

Natasha R.

04:28 30 Nov 18

Great staff!

Valorie M.

20:54 13 May 18

I have been a customer for many years and love the personal customer service experience that they provide. I know that when I call, I will get a real live person! I also know that the person I am working with will have an understanding of my history and my policy. Highly recommend! Thanks and keep up the good work!

Brian H.

18:21 21 Sep 17

I have been a customer for a long time and love the personal customer service experience they provide. I can reach out anytime and know that I will get to talk to a real person that has the background on my policy and will be able to help me. Thanks and keep up the good work!

Brian H.

18:13 21 Sep 17

Corey Burstsad Insurance is great!! Neil always goes out of way for his clients, very trustworthy and efficient.

marcy M.

20:19 13 Jan 17

Very friendly and helpful. Got is a great deal and we were refered there by a good friend after not being able to find what we wanted elsewhere. They made the process very easy and didn't mind us popping by last minute to get the details figured out.

Soleil

20:52 05 Jun 16

River Falls

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