Burstad Insurance

Guarding Your Future - Maintaining Your Trust

New Richmond Reliable 2025
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        • When comparing insurance agencies,  The most important thing to consider is the staff that is going to take care of you.

          Our staff of local professionals that take pride in what they do. Whether it be providing advice, taking care of a claim, or servicing your account to accommodate your changing lifestyle.

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        • Burstad Insurance is an independent insurance agency. We represent dozens of top-rated companies, not just one such as Farmers, State Farm, or American Family.

          By representing multiple insurance companies, we can assure our customers the right fit, which includes the right coverage, excellent service, and a great value when it comes to price.

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  • Locations
        • Menomonie
        • 717 Main St E
          Menomonie, WI 54751
          Phone: 715-235-6479
          Fax: 715-235-8860
          Email: info@burstadinsurance.com

           

        • Medford
        • 1154 W Broadway Ave
          Medford WI 54451
          Phone: 715-748-6262
          Fax: 715-748-4730
          Email: info@burstadinsurance.com

        • New Richmond
        • 1225 N Knowles Ave
          New Richmond, WI 54017
          Phone:  715-246-6988
          Fax: 715-246-6965
          Email: info@nr-ins.com

        • Chippewa Falls
        • 2396 Hallie Road Ste 5
          Chippewa Falls, WI 54729
          Phone: 715-723-0600
          Fax: 715-723-0900
          Email: info@burstadinsurance.com

        • River Falls
        • 215 North 2nd Street
          River Falls, WI 54022
          Phone: 715-425-1382
          Fax: 715-425-0363
          Email: info@burstadinsurance.com

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        • Are you looking for a quote on your personal or business insurance? You are in the right place, just fill out the request form, or call our agency, and we'll be in touch to ask a few questions about your needs, and answer any questions you have.

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        • Do you have a friend or relative that is looking for a change? We'd certainly appreciate the opportunity to earn their business. Just fill out the referral form by following the link below to introduce them to Burstad Insurance.

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        • Do you have a change that you need made to your policy? You are in the right place. Whether you just bought a new car, or need to change coverage on your home or business, visit our Customer Service page and we'll take care of you.

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Posts by category

  • Category: Business
    • Extra Expense Coverage
    • How to Save Money on Workers’ Compensation Insurance
    • Category: Businessowners (BOP)
      • Insuring Your Company’s Future with Small Business Insurance
    • Category: Umbrella Liability
      • The Importance of an Umbrella Policy
  • Category: Personal
    • How Does Insurance Protect You During a Summer Barbecue?
    • What is Umbrella Insurance?
    • Why You Should Review Your Insurance Every Year
    • There Are Many Reasons for Life Insurance
    • Insuring Your Next Event
    • Reviewing Your RV and Camper Coverage Before Hitting the Road
    • The Ups and Downs of Insurance Rates
    • Life Insurance for Newlyweds
    • Why You Should Refer Your Friends and Family to an Independent Insurance Agent
    • Our New Website!
    • Category: ATV
      • Snowmobile Safety
      • Insuring your ATV or Side by Side
    • Category: Car
      • How Much Liability Coverage Is Enough?
      • The Advantages of Working with an Independent Insurance Agency
      • Start the New Year Right: Reassess Your Insurance Needs
      • Watch Out for Deer
      • Ride Share and Delivery App Insurance in the Gig Economy
      • Sticking it Out: Why Holding onto Your Auto and Home Insurance Might Be the Best Move (For Now)
      • Car Insurance Factors
      • The Rising Risk of Uninsured Drivers
      • Car Tech’s Effect on the Cost of Car Insurance
      • Keeping your Insurance Policies Up to Date
      • The Crazy Cost of Automotive Repairs
      • Beware of Catalytic Converter Theft
      • Tips for Teen Drivers
      • The Rising Cost of Everything
      • My Neighbor’s Tree Fell on My Garden Shed – Whose Insurance Pays?
      • Preparing for Winter Driving
      • How to Insure Your Electric Bike
      • Your Guide to Insurance on Electric Cars in Wisconsin
      • How to Find Affordable Auto Insurance
      • What to Do When You Have a Car Accident
      • Personalized Car Insurance Based on Your Driving
      • The Cost of Car Insurance
      • Why You Need Liability Insurance
      • Should I File an Insurance Claim?
      • Car insurance for Food Delivery or Rideshare
      • What is Full Coverage Car Insurance?
      • Driving Without Insurance – Who Pays?
      • Replacing or Repairing Your Cracked Windshield
    • Category: Home
      • Insuring Your Golf Cart
      • Protecting What’s Underground: A Guide to Service Line Coverage
      • Considerations when Replacing Your Roof
      • Why Insurance Rates Have Risen
      • Back-to-School Insurance Considerations
      • Why Your Homeowners Coverage A Limit May No Longer Be Enough to Rebuild
      • Reviewing Your Homeowners Coverage Before the Stormy Season
      • Minimize Your Future Homeowners Premium by Preventing Losses
      • The Importance of a Home Inventory for Insurance Coverage
      • Useful Advice to Avoid Fire and Water Damage
      • Insuring a Barndominium
      • Cyberbullying Coverage
      • Artificial Intelligence is becoming increasingly tricky – How to protect your family and business.
      • Changes to Insuring your Roof
      • Rising Home Repair Costs and How It Affects Your Insurance
      • How To Save Money on Insurance
      • Understanding Ordinance or Law Coverage
      • Fire Safety During the Holidays
      • Special Limits of Coverage
      • Home Insurance Options
      • The Rising Cost of Home Insurance
      • Hidden Hazards in Your Home
      • Insuring Collectibles: You May Not Have the Coverage You Need
      • Do You Have Enough Coverage to Rebuild Your Home?
      • 10 Steps to A Successful Property Damage Insurance Claim
      • Home Insurance Comparison Shopping
      • Affordable Home Insurance
      • How Does Homeowners Insurance Escrow Work?
      • What Is the Best Home Insurance Company for Me?
    • Category: Motorcycle
      • Motorcycle Insurance for Safe Bikers
    • Category: Renters
      • Don’t Forget Renters Insurance
  • Category: Uncategorized
    • Wishing You a Safe and Happy Thanksgiving!
    • October is Cyber Safety Month
    • Risk Management Tips for Individuals: How to Protect Yourself and Your Property
    • Prevent Email Phishing
    • Do You Need D&O Insurance?
    • Flexible Underwriting – The Benefits of Working With An Independent Insurance Agent
    • Happy Holidays to All
    • Are You Receiving the Best Deal?
    • A Message to Our Customers Regarding Covid-19
    • Identity Theft Insurance – Do You Need It?
Burstad Insurance4.3
Based on 92 reviews
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Cindy H.
1 week ago
recommends
Jacque and team are the best! They work hard to find the best deal for you and always have your best interest in mind. I highly recommend!!
Susie D.
5 months ago
We appreciate Missy and all she does for our insurance needs. Very prompt and professional.
Traci L.
7 months ago
Burstad Insurance’s River Falls location is responsive, cares about my personal circumstances, and takes the time to explain coverage options so I have the context I need to make informed decisions. Highly recommend!
Andrew Z.
10 months ago
Had a positive experience until I had to cancel my insurance with them due to moving out of state. Update: The agency addressed all of the issues quickly and in a positive manner, thus changing my review to fit my overall experience.
Margie M.
1 year ago
Outstanding service and very knowledgeable representative.
Jeremy B.
1 year ago
If I could give 0, I would
Eric C.
1 year ago
Do not do business here. We were mislead about the coverage provided to our business by Missy Kraemer. When this came to light, we went to change providers and find adequate coverage. Missy acted extremely unprofessional and refused to send us the documents we needed! She said it wasn't her job to help us. A terrible experience with a rude, unprofessional person. Do yourself a favor and find literally any other insurance provider.
Sam C.
2 years ago
After waiting a week for someone to get back to me about my request for quotes, they sent me an email saying “We can’t find you coverage because you have a pitbull mix dog. Sorry.” Which doesn’t make sense because somehow I currently have insurance and I’ve gotten 3 quotes on my own now that will all cover my dog. Complete waste of time.
Rellen H.
2 years ago
recommends
Friendly, proactive. Summer is very good at finding options and explaining changes to the insurance industry.
Jr S.
2 years ago
Such nice people I love the insurance rates so amazing.
carrie M.
2 years ago
Thanks for your always friendly and fast service! I appreciate what you do!
Kathleen T.
2 years ago
Bursted has had my business for years. When I lived in town, I appreciated stopping in to get quotes so I could talk to the owner about business and community. The staff is helpful and friendly, and I appreciate how patient they are when answering my questions about insurance. Insurance is not my favorite adult chore to tackle, but everyone at Burstad makes me feel like I’m connected to a human that knows how to explain what will serve my needs. They’re also a brokerage and have the ability to check multiple providers at once for you! Yay!!!
Nick E.
3 years ago
Great customer service and caring staff.
Tammy T.
3 years ago
We too had a horrible experience with Doug! Unfortunately we had to find out the hard way when we had a small fire/smoke damage in our office space. Not only were we under insured, we were overcharged on our commercial policy for years!!!!! He and the owner of this agency were absolutely zero help when it came to dealing with this claim, the tenants insurance company and the insurance adjuster that would never return our calls, it was a complete NIGHTMARE! We were all on our own and we feel that once this happened, they knew that our agent screwed up when it came to this policy that he put together or lack there of and thought if they would just ignore us we would walk away. Not only did we walk away, we ran!! Had 3 other agents review it and could not believe how much we were under insured and several gaps in the policy that were missing, like loss of income, loss assessment coverage, just to name a few, things that are no brainers when it comes to commercial insurance. The only good that came out of this entire experience is that we learned alot about insurance and now have a very competent agent that physically went to all our properties, took pictures and sat down with us, at our home and a 3 page checklist to see what we needed or didn't need for our insurance needs. He even pointed out that our agent had our rate almost 3 times higher than it should have been, meaning we were getting ripped off, big time!!! We would have filed a complaint with the insurance commissioner of WI but reviews said not to waste your time, they wont do anything. Now we have double the coverage for our properties for HALF of what we were spending with this agency. Oh and our home and auto policy was lacking as well but was also reviewed and now has the proper coverage for our needs. Our advice, go somewhere else for your insurance so this doesn't happen to you!! This agency doesn't even deserve 1 star!
Jeanne R.
4 years ago
I really appreciate their friendly, prompt and knowledgeable assistance. We have been with them for years, and are consistently happy with their service.
Sephonia T. C.
4 years ago
This insurance company allows its employees to be racist. Doug treated me as if someone had a gun to his head every time he dealt with me. During a conversation I overheard him call me the “N” word and say how he wish he didn’t have to deal with my kind. The new management didn’t care how I was being treated so I switched insurance agents all together. Furthermore, I have asked numerous times for them to STOP harassing me by sending me emails and mailings but they have refused. I unsubscribed 4 times from their emails but the emails keep coming 2 years later. I’ve made numerous phone calls asking them to remove me from their lists but that hasn’t happened yet either!!!. My next step is to file an official report of Harrassment with the state of Wisconsin. I wouldn’t use this company to insure bubblegum lil less a boat, car or your home. I’d give them a zero rating if I could. There’s no place for racism in this world.
Roxanne S.
4 years ago
Valorie provided excellent service and quickly found us the best insurance policy and rates available. Thank you, Burstad Insurance!
Mindy A.
4 years ago
Family and Burstad worked their magic and found insurance even cheaper than what I was paying. They are very responsive when adding or changing things to a policy and they stick up for their customers when a bank may try to manipulate the home insurance for no apparent reason. Well done Burstad. I highly recommend.
Jason W.
4 years ago
Good service they work at finding you the best insurance
Dale B.
4 years ago
Easy to work with
Carla O.
4 years ago
Good insurance company
Happy Home I.
4 years ago
Easy to work with and great rates. Sent a lot of friends here. All are happy with it!
Dave T.
5 years ago
Melissa and her staff have always treated me right! Often finding better rates for me! Thanks
Kevin J.
5 years ago
recommends
They are very responsive in addressing all of my insurance needs, and I always feel they are doing what's in my best interests.
Tammy Hjermstad V.
5 years ago
doesn't recommends
Very difficult to try to make contact. Insurance Policy Letterhead says that the website is www.nr-ins.com. But this doesn't get me anywhere. Tried to google New Richmond Insurance, and about 20 companies show up. I didn't realize that this is now called Burstad Insurance. Finally found it on facebook, but they don't monitor that account, and don't respond to messages posted on that account.

Five Locations!

Menomonie
Chippewa Falls
Medford
River Falls
New Richmond

Our Hours

Monday - Thursday 8:00 - 5:00
Friday 8:00 - 4:00
Saturday & Sunday
By Appointment

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Our Latest Post!

A backyard barbecue

How Does Insurance Protect You During a Summer Barbecue?

Generally speaking, your Homeowners insurance policy can provide financial protection if a guest is injured or if accidental property damage occurs during your summer gatherings. Liability coverage is typically the part of your policy designed to help manage costs if you are found responsible for these types of accidents. Understanding Your Liability Coverage When you …Read More

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