Chippewa Falls

Address

2396 Hallie Road Ste 5
Chippewa Falls, WI 54729

Phone

715-723-0600

Fax

715-723-0900

Hours of Operation

Monday – Thursday: 8:00 – 5:00
Friday 8:00 – 4:00
Saturday and Evening Hours by Appointment

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Online reviews are fast becoming an important part of many businesses, including our own. Take a moment to read a few of the kind words our customers have had to say about our agency. Or if you’d be so kind, leave a few of your own…

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Excellent

Burstad Insurance

4.8

Based on 15 reviews

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Rellen H.

Friendly, proactive. Summer is very good at finding options and explaining changes to the insurance industry.

Happy Home I.

Easy to work with and great rates. Sent a lot of friends here. All are happy with it!

Kevin J.

They are very responsive in addressing all of my insurance needs, and I always feel they are doing what's in my best interests.

Marissa L.

I had this insurance for a couple years everything was great until I wanted to add gap to my insurance plan. (My loan company did not offer it at the time I purchased my Vehicle) At the time of the switch I wanted to update the bank information for my automatic payment withdrawals which started the problems from here. They proceeded to try and pull from the old account(even after I gave new banking information) which almost caused me overdraft fees so I had to contact the bank to make sure Burstad Insurance could not withdraw money out of that account. I than had to do a one time debit payment with them because of a problem Burstad Insurance created. Process to the next month I’m being contacted to pay more than the original agreed priced and for banking information, which had previously been given to them and than told by the guy that owns the company I owe for a month I had already paid. (Had proof of payment that was pulled from the bank account)

Overall was not pleased or satisfied with the customer service received from this insurance company so I switched to Progressive and pay even less!!! (:

Dustin W.

good business and friendly service. highly recommend giving them a call to see what they can do for you.

Mary Ellen W.

EXCELLENT customer service!! Missy Kraemer at the Medford office takes care of absolutely everything for me! No worries and best rates to be found. Highly recommend.

Rich J.

EXCELLENT insurance company! I have my personal and business insurance with Monte and have for over 20 years. When we had the tornado in Colfax in 2014, Monte called me and was at my restaurant door within an hour after it hit. Amazing service.... Thank you Monte, Penny and the whole staff at Burstad Insurance.