Burstad Insurance

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        • Menomonie
        • 717 Main St E
          Menomonie, WI 54751
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          Medford WI 54451
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          New Richmond, WI 54017
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          River Falls, WI 54022
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Sticking it Out: Why Holding onto Your Auto and Home Insurance Might Be the Best Move (For Now)

April 1, 2024 By Monte Burstad

Comparing insurance policies

You’ve likely seen the headlines: “Car Insurance Rates Soar!”, “Homeowners Insurance Costs on the Rise Again!” It’s a trend nobody enjoys, and for good reason. The cost of auto and home insurance has been climbing steadily over the past few years, squeezing budgets and leaving many wondering what to do.

If you are a regular reader of our insurance blog, you know that we’ve already covered the factors driving these increases:

  • Rising repair costs due to parts shortages and inflation
  • An increased cost due to increasingly high-tech vehicles
  • A spike in severe weather events like hail and Derechos
  • More frequent and intense natural disasters like hurricanes, wildfires, and floods
  • The lingering effects of the pandemic

These are just a few items that have contributed to the increased cost of claims. These factors have created a perfect storm for insurance companies, significantly increasing claims payouts. The result? Some insurers are struggling to stay afloat.

This has, unfortunately, resulted in some drastic measures by some property and casualty (P&C) insurance companies. Some have been forced to exit the market entirely, leaving policyholders scrambling for new coverage. Others have resorted to non-renewing existing policies or pushing through hefty premium hikes.

It’s a challenging situation for everyone involved. However, in this turbulent market, the age-old advice of “if it ain’t broke, don’t fix it” might be more relevant than ever. Here’s why switching insurance companies right now might not be the magic bullet you’re looking for:

  • The Grass Isn’t Always Greener: While switching companies might seem like a quick way to save money, there’s no guarantee your new provider won’t eventually implement similar rate increases. The entire P&C market is experiencing these pressures, and even companies offering attractive rates today might have to adjust in the future.
  • Losing Valuable Discounts: Many insurance companies offer loyalty discounts for sticking with them for a certain period. Switching providers could mean losing those discounts, potentially negating any initial savings you find elsewhere.
  • Starting from Scratch: You’ve likely built up a claims history with your current provider. This history plays a role in determining your premium, and a clean slate with a new company could mean higher rates, especially if you’ve had any past claims.

So, what should you do?

Here’s the good news: not all P&C companies have taken drastic action yet. Some are working hard to absorb these rising costs and keep premiums stable, at least for now.

The best course of action right now might be to stay put and work with your current insurer.

  • Review your policy: Contact your agent and go over your coverage details. There might be opportunities to adjust your policy and lower your premiums without sacrificing essential coverage.
  • Ask about discounts: See if you qualify for any discounts you weren’t previously aware of. Many companies offer discounts for things like good driving records, taking safety courses, or having multiple policies bundled together.
  • Increase your deductible: This is a common way to lower your premium. However, be sure you have enough savings to cover a higher deductible comfortably in case of a claim.

Remember, we are your independent insurance agent. We have access to multiple insurance companies and can help you compare rates and coverage options. However, don’t be surprised if we advise you to hold off on switching for now, given the current market volatility.

This situation in the P&C market is undoubtedly frustrating for everyone. This is all the more reason to maintain a long-term perspective. Insurance companies are constantly analyzing data and adjusting their rates accordingly. Eventually, as the cost of repairs and claims stabilizes, the upward pressure on premiums should ease. In the meantime, focus on maximizing your current coverage and working with us to find any available savings. By sticking it out for now, you could find yourself in the best position when the market settles.

Author

  • MOnte Burstad
    Monte Burstad

    Monte Burstad is the owner and an agent at Burstad Insurance in Menomonie, Wisconsin. He can be reached at 715-235-6479.

    View all posts

Filed Under: Car

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Burstad Insurance4.2
Based on 93 reviews
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Jim E.
5 days ago
I first dealt with Burstad insurance whe I needed collector car insurance, and I was happy as long as I owned the cars. Later we needed home and auto insurance and have had it through Burstad for a few years. Much easier to deal with and more responsive than another agency in Menomonie. We're staying with Burstad for our next home too.
Sheila A.
1 week ago
My husband and I insured our home and our vehicles for 20 years through our former insurance agent in Spring Valley. When he retired, he sold all the policies to Burstad Insurance in Menomonie. Fine until the past few years. They can’t decide who I should be talking to. I was referred to one gal for a new homeowners insurance. The person who I talked with yesterday said she would send me a text so I could text with the agent. I didn’t receive one. (Actually, she left a generic note with a phone # and that screams SPAM all over it, so why would I open it?) Then a different agent talked with me when I called again to see the status, and she was so rude and rattled off about 10 more pieces of information she needed to give me a quote. Even when I told her I was driving and couldn't take a note just then. Rarely is anything accomplished with just one call. A good example is, recently, we requested our son be put on our auto policy temporarily in case he needed to rent a car while away. Okay, that’s fine with them. He moved out shortly after he got back home. So I called to say that our son was no longer living at home with us and to drop him off our auto policy. I was told they couldn't drop him, or wouldn't (not sure which). I explained he moved to Ohio and wouldn't be driving our vehicles anymore. One said yes, one said no. And a few calls later, they finally dropped him off our policy. I have a ton of notes to back up every situation that’s happened over the past few years. I’m being truthful, not mean or trying to slander their name. It takes a lot to lose my trust. I might understand if maybe they went through a few agents who weren't knowledgeable? I honestly don’t know who is there now, who was formerly employed there or if I’m talking to a new agent. There have been at least 5 over the past few years. Whomever I talk to gets so confused about what I want them to change on our policies, where it should be simple for them as licensed agents. And they always contradict each other. Depending on who I talk to. Last straw was when one agent emailed me back claiming she made the change that a different agent made earlier. Why would she take credit for another agent’s task? They have no interpersonal relationships and no communication with each other in that office. I don’t have any trust left for Burstad. Too many incidents. And too many locked computer programs whenever I called. Maybe it's time to upgrade their computers if that is such a big problem. I agree with the reviewer who said 'I'd give them a 0 if that was available'. So, I took our business elsewhere. The difference is night & day. What a relief! It’s like a breath of fresh air … A big weight off my mind.
William I.
3 weeks ago
Excellent service overall. Immediate response to questions and requests. Very pleased with this company!
Cindy H.
3 months ago
recommends
Jacque and team are the best! They work hard to find the best deal for you and always have your best interest in mind. I highly recommend!!
Susie D.
8 months ago
We appreciate Missy and all she does for our insurance needs. Very prompt and professional.
Traci L.
10 months ago
Burstad Insurance’s River Falls location is responsive, cares about my personal circumstances, and takes the time to explain coverage options so I have the context I need to make informed decisions. Highly recommend!
Andrew Z.
1 year ago
Had a positive experience until I had to cancel my insurance with them due to moving out of state. Update: The agency addressed all of the issues quickly and in a positive manner, thus changing my review to fit my overall experience.
Margie M.
1 year ago
Outstanding service and very knowledgeable representative.
Jeremy B.
1 year ago
If I could give 0, I would
Eric C.
2 years ago
Do not do business here. We were mislead about the coverage provided to our business by Missy Kraemer. When this came to light, we went to change providers and find adequate coverage. Missy acted extremely unprofessional and refused to send us the documents we needed! She said it wasn't her job to help us. A terrible experience with a rude, unprofessional person. Do yourself a favor and find literally any other insurance provider.
Sam C.
2 years ago
After waiting a week for someone to get back to me about my request for quotes, they sent me an email saying “We can’t find you coverage because you have a pitbull mix dog. Sorry.” Which doesn’t make sense because somehow I currently have insurance and I’ve gotten 3 quotes on my own now that will all cover my dog. Complete waste of time.
Rellen H.
2 years ago
recommends
Friendly, proactive. Summer is very good at finding options and explaining changes to the insurance industry.
Jr S.
2 years ago
Such nice people I love the insurance rates so amazing.
carrie M.
3 years ago
Thanks for your always friendly and fast service! I appreciate what you do!
Kathleen T.
3 years ago
Bursted has had my business for years. When I lived in town, I appreciated stopping in to get quotes so I could talk to the owner about business and community. The staff is helpful and friendly, and I appreciate how patient they are when answering my questions about insurance. Insurance is not my favorite adult chore to tackle, but everyone at Burstad makes me feel like I’m connected to a human that knows how to explain what will serve my needs. They’re also a brokerage and have the ability to check multiple providers at once for you! Yay!!!
Nick E.
3 years ago
Great customer service and caring staff.
Tammy T.
3 years ago
We too had a horrible experience with Doug! Unfortunately we had to find out the hard way when we had a small fire/smoke damage in our office space. Not only were we under insured, we were overcharged on our commercial policy for years!!!!! He and the owner of this agency were absolutely zero help when it came to dealing with this claim, the tenants insurance company and the insurance adjuster that would never return our calls, it was a complete NIGHTMARE! We were all on our own and we feel that once this happened, they knew that our agent screwed up when it came to this policy that he put together or lack there of and thought if they would just ignore us we would walk away. Not only did we walk away, we ran!! Had 3 other agents review it and could not believe how much we were under insured and several gaps in the policy that were missing, like loss of income, loss assessment coverage, just to name a few, things that are no brainers when it comes to commercial insurance. The only good that came out of this entire experience is that we learned alot about insurance and now have a very competent agent that physically went to all our properties, took pictures and sat down with us, at our home and a 3 page checklist to see what we needed or didn't need for our insurance needs. He even pointed out that our agent had our rate almost 3 times higher than it should have been, meaning we were getting ripped off, big time!!! We would have filed a complaint with the insurance commissioner of WI but reviews said not to waste your time, they wont do anything. Now we have double the coverage for our properties for HALF of what we were spending with this agency. Oh and our home and auto policy was lacking as well but was also reviewed and now has the proper coverage for our needs. Our advice, go somewhere else for your insurance so this doesn't happen to you!! This agency doesn't even deserve 1 star!
Jeanne R.
4 years ago
I really appreciate their friendly, prompt and knowledgeable assistance. We have been with them for years, and are consistently happy with their service.
Sephonia T. C.
4 years ago
This insurance company allows its employees to be racist. Doug treated me as if someone had a gun to his head every time he dealt with me. During a conversation I overheard him call me the “N” word and say how he wish he didn’t have to deal with my kind. The new management didn’t care how I was being treated so I switched insurance agents all together. Furthermore, I have asked numerous times for them to STOP harassing me by sending me emails and mailings but they have refused. I unsubscribed 4 times from their emails but the emails keep coming 2 years later. I’ve made numerous phone calls asking them to remove me from their lists but that hasn’t happened yet either!!!. My next step is to file an official report of Harrassment with the state of Wisconsin. I wouldn’t use this company to insure bubblegum lil less a boat, car or your home. I’d give them a zero rating if I could. There’s no place for racism in this world.
Roxanne S.
4 years ago
Valorie provided excellent service and quickly found us the best insurance policy and rates available. Thank you, Burstad Insurance!
Mindy A.
4 years ago
Family and Burstad worked their magic and found insurance even cheaper than what I was paying. They are very responsive when adding or changing things to a policy and they stick up for their customers when a bank may try to manipulate the home insurance for no apparent reason. Well done Burstad. I highly recommend.
Jason W.
4 years ago
Good service they work at finding you the best insurance
Dale B.
5 years ago
Easy to work with
Carla O.
5 years ago
Good insurance company
Happy Home I.
5 years ago
Easy to work with and great rates. Sent a lot of friends here. All are happy with it!

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What Should I Know About Extended Replacement Cost Coverage?

When you buy Homeowners Insurance, one of the most important numbers on the policy is the dwelling limit. This is the amount of coverage set aside to repair or rebuild your home after a covered loss. But the cost of rebuilding a home can change over time. Inflation, higher prices for building materials, increased labor …Read More

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