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Burstad Insurance

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New Richmond Reliable 2025
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        • Burstad Insurance is an independent insurance agency. We represent dozens of top-rated companies, not just one such as Farmers, State Farm, or American Family.

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  • Locations
        • Menomonie
        • 717 Main St E
          Menomonie, WI 54751
          Phone: 715-235-6479
          Fax: 715-235-8860
          Email: info@burstadinsurance.com

           

        • Medford
        • 1154 W Broadway Ave
          Medford WI 54451
          Phone: 715-748-6262
          Fax: 715-748-4730
          Email: info@burstadinsurance.com

        • New Richmond
        • 1225 N Knowles Ave
          New Richmond, WI 54017
          Phone:  715-246-6988
          Fax: 715-246-6965
          Email: info@nr-ins.com

        • Chippewa Falls
        • 2396 Hallie Road Ste 5
          Chippewa Falls, WI 54729
          Phone: 715-723-0600
          Fax: 715-723-0900
          Email: info@burstadinsurance.com

        • River Falls
        • 215 North 2nd Street
          River Falls, WI 54022
          Phone: 715-425-1382
          Fax: 715-425-0363
          Email: info@burstadinsurance.com

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Minimize Your Future Homeowners Premium by Preventing Losses

April 3, 2025 By Monte Burstad

Cleaning your rain gutter

Regular home maintenance not only preserves the value and comfort of your home but also significantly minimizes potential insurance claims and future premium increases.

Below are essential maintenance tips to help safeguard your home and, in many cases, prevent the need for insurance claims.

Inspect and Maintain Your Roof

Your roof serves as the primary barrier against environmental elements. Regular inspections can help identify and address minor issues before they escalate. Consider the following steps:

  • Regular Inspections: Conduct semi-annual checks for damaged or missing shingles, especially after severe weather events.
  • Prompt Repairs: Address any identified issues promptly to prevent water infiltration and structural damage.
  • Professional Assessments: Schedule professional inspections periodically to ensure comprehensive evaluations.

Maintaining your roof can help prevent leaks and potential water damage, which are common causes of insurance claims.

If you have any questions about repairing your roof vs. replacing it, call us as there are many things to consider. Replacing your roof may be the least expensive choice over time.

Clean Gutters and Downspouts

Gutters and downspouts play a crucial role in directing water away from your home’s foundation. To ensure they function effectively:

  • Regular Cleaning: Remove leaves, twigs, and other debris at least twice a year to prevent blockages.
  • Check for Damage: Inspect for leaks or misalignments and repair as necessary.
  • Ensure Proper Drainage: Confirm that downspouts direct water away from the foundation to prevent potential water damage.

Proper maintenance of gutters and downspouts can help prevent water accumulation around your home’s foundation, reducing the risk of basement flooding and related insurance claims.

Maintain HVAC Systems

Heating, ventilation, and air conditioning (HVAC) systems require regular upkeep to function efficiently and safely. Key maintenance tasks include:

  • Filter Replacement: Change filters every 1-3 months to maintain air quality and system efficiency.
  • Professional Servicing: Schedule annual inspections and tune-ups to identify and address potential issues.
  • Clear Surroundings: Ensure outdoor units are free from debris and have adequate clearance for proper airflow.

Regular HVAC maintenance can help prevent system failures that might lead to property damage or health hazards, thereby reducing potential insurance claims.

Inspect Plumbing Systems

Water damage resulting from plumbing failures is a common cause of home insurance claims. To mitigate this risk:

  • Check for Leaks: Regularly inspect pipes, faucets, and appliances for signs of leaks or corrosion.
  • Monitor Water Pressure: Ensure water pressure is within recommended limits to prevent pipe stress.
  • Insulate Pipes: In colder climates, insulate pipes to prevent freezing and potential bursts.

Proactive plumbing maintenance can help prevent water-related damages, reducing the likelihood of filing insurance claims.

Test Smoke and Carbon Monoxide Detectors

Functional smoke and carbon monoxide detectors are vital for home safety. To ensure they operate correctly:

  • Monthly Testing: Test all detectors monthly to verify functionality.
  • Battery Replacement: Replace batteries at least once a year or as needed.
  • Device Replacement: Replace detectors every 7-10 years, following manufacturer guidelines.

Maintaining these detectors can help prevent fire-related incidents and carbon monoxide poisoning, which are significant concerns for homeowners and insurers alike.

Secure Windows and Doors

Ensuring that windows and doors are secure can help prevent unauthorized entry and potential theft. Consider the following measures:

  • Lock Maintenance: Regularly inspect and maintain locks to ensure they function correctly.
  • Reinforce Entry Points: Install deadbolts and consider reinforcing door frames for added security.
  • Install Security Systems: Consider installing alarm systems or surveillance cameras for enhanced protection.

Enhanced security measures can help deter potential intruders, reducing the risk of theft-related insurance claims.

Maintain Landscaping

Proper landscaping not only enhances curb appeal but also contributes to home safety. Key practices include:

  • Tree Trimming: Regularly trim trees to prevent branches from damaging your home during storms.
  • Clear Walkways: Ensure pathways are free from obstructions to prevent trips and falls.
  • Proper Drainage: Grade the landscape to direct water away from the foundation, preventing potential water damage.

Well-maintained landscaping can help prevent accidents and property damage, thereby reducing the likelihood of related insurance claims.

Service Appliances Regularly

Household appliances can pose risks if not properly maintained. To ensure safety and efficiency:

  • Follow Manufacturer Guidelines: Adhere to recommended maintenance schedules for all appliances.
  • Inspect for Wear and Tear: Regularly check appliances for signs of damage or malfunction.
  • Clean Vents and Filters: Keep appliance vents and filters clean to prevent overheating and potential fires.

Regular appliance maintenance can help prevent malfunctions that might lead to property damage or personal injury, reducing potential insurance claims.

Keep Accurate Maintenance Records

Documenting all maintenance activities provides a clear history of your home’s upkeep. Benefits include:

  • Proof of Maintenance: Demonstrates proactive care to insurance providers, which can be beneficial during claims.
  • Improved Resale Value: Well-documented maintenance can enhance your home’s value to potential buyers.
  • Scheduled Reminders: Helps track upcoming maintenance tasks to ensure timely completion.

Accurate records can support insurance claims and may influence premium assessments.

Conclusion

Taking proactive steps to maintain your home can help reduce the risk of unexpected damage and potential insurance claims. While insurance is designed to provide financial protection due to a covered loss, preventing a loss in the first place is often the better approach.

Routine maintenance can help keep your home safe, minimize disruptions, and potentially save on repair costs in the long run. If you have questions about your coverage or would like to review your policy, consider contacting our agency. We can help ensure you have the right protection in place so that the things that matter most remain secure for years to come.

Author

  • MOnte Burstad
    Monte Burstad

    Monte Burstad is the owner and an agent at Burstad Insurance in Menomonie, Wisconsin. He can be reached at 715-235-6479.

    View all posts

Filed Under: Home

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Excellent
Burstad Insurance
Based on 89 reviews
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Traci L.
Burstad Insurance’s River Falls location is responsive, cares about my personal circumstances, and takes the time to explain coverage options so I have the context I need to make informed decisions. Highly recommend!
Andrew Z.
Had a positive experience until I had to cancel my insurance with them due to moving out of state.

Update: The agency addressed all of the issues quickly and in a positive manner, thus changing my review to fit my overall experience.
Margie M.
Outstanding service and very knowledgeable representative.
Jeremy B.
If I could give 0, I would
Eric C.
Do not do business here. We were mislead about the coverage provided to our business by Missy Kraemer. When this came to light, we went to change providers and find adequate coverage. Missy acted extremely unprofessional and refused to send us the documents we needed! She said it wasn't her job to help us. A terrible experience with a rude, unprofessional person. Do yourself a favor and find literally any other insurance provider.
Sam C.
After waiting a week for someone to get back to me about my request for quotes, they sent me an email saying “We can’t find you coverage because you have a pitbull mix dog. Sorry.” Which doesn’t make sense because somehow I currently have insurance and I’ve gotten 3 quotes on my own now that will all cover my dog. Complete waste of time.
Rellen H.
Friendly, proactive. Summer is very good at finding options and explaining changes to the insurance industry.
Jr S.
Such nice people I love the insurance rates so amazing.
carrie M.
Thanks for your always friendly and fast service! I appreciate what you do!
Kathleen T.
Bursted has had my business for years. When I lived in town, I appreciated stopping in to get quotes so I could talk to the owner about business and community. The staff is helpful and friendly, and I appreciate how patient they are when answering my questions about insurance. Insurance is not my favorite adult chore to tackle, but everyone at Burstad makes me feel like I’m connected to a human that knows how to explain what will serve my needs. They’re also a brokerage and have the ability to check multiple providers at once for you! Yay!!!
Nick E.
Great customer service and caring staff.
Tammy T.
We too had a horrible experience with Doug! Unfortunately we had to find out the hard way when we had a small fire/smoke damage in our office space. Not only were we under insured, we were overcharged on our commercial policy for years!!!!! He and the owner of this agency were absolutely zero help when it came to dealing with this claim, the tenants insurance company and the insurance adjuster that would never return our calls, it was a complete NIGHTMARE! We were all on our own and we feel that once this happened, they knew that our agent screwed up when it came to this policy that he put together or lack there of and thought if they would just ignore us we would walk away. Not only did we walk away, we ran!! Had 3 other agents review it and could not believe how much we were under insured and several gaps in the policy that were missing, like loss of income, loss assessment coverage, just to name a few, things that are no brainers when it comes to commercial insurance. The only good that came out of this entire experience is that we learned alot about insurance and now have a very competent agent that physically went to all our properties, took pictures and sat down with us, at our home and a 3 page checklist to see what we needed or didn't need for our insurance needs. He even pointed out that our agent had our rate almost 3 times higher than it should have been, meaning we were getting ripped off, big time!!! We would have filed a complaint with the insurance commissioner of WI but reviews said not to waste your time, they wont do anything. Now we have double the coverage for our properties for HALF of what we were spending with this agency. Oh and our home and auto policy was lacking as well but was also reviewed and now has the proper coverage for our needs. Our advice, go somewhere else for your insurance so this doesn't happen to you!! This agency doesn't even deserve 1 star!
Jeanne R.
I really appreciate their friendly, prompt and knowledgeable assistance. We have been with them for years, and are consistently happy with their service.
Sephonia T. C.
This insurance company allows its employees to be racist. Doug treated me as if someone had a gun to his head every time he dealt with me. During a conversation I overheard him call me the “N” word and say how he wish he didn’t have to deal with my kind. The new management didn’t care how I was being treated so I switched insurance agents all together. Furthermore, I have asked numerous times for them to STOP harassing me by sending me emails and mailings but they have refused. I unsubscribed 4 times from their emails but the emails keep coming 2 years later. I’ve made numerous phone calls asking them to remove me from their lists but that hasn’t happened yet either!!!. My next step is to file an official report of Harrassment with the state of Wisconsin. I wouldn’t use this company to insure bubblegum lil less a boat, car or your home. I’d give them a zero rating if I could. There’s no place for racism in this world.
Roxanne S.
Valorie provided excellent service and quickly found us the best insurance policy and rates available. Thank you, Burstad Insurance!
Mindy A.
Family and Burstad worked their magic and found insurance even cheaper than what I was paying. They are very responsive when adding or changing things to a policy and they stick up for their customers when a bank may try to manipulate the home insurance for no apparent reason. Well done Burstad. I highly recommend.
Jason W.
Good service they work at finding you the best insurance
Dale B.
Easy to work with
Carla O.
Good insurance company
Happy Home I.
Easy to work with and great rates. Sent a lot of friends here. All are happy with it!
Dave T.
Melissa and her staff have always treated me right! Often finding better rates for me! Thanks
Kevin J.
They are very responsive in addressing all of my insurance needs, and I always feel they are doing what's in my best interests.
Tammy Hjermstad V.
Very difficult to try to make contact. Insurance Policy Letterhead says that the website is www.nr-ins.com. But this doesn't get me anywhere. Tried to google New Richmond Insurance, and about 20 companies show up. I didn't realize that this is now called Burstad Insurance. Finally found it on facebook, but they don't monitor that account, and don't respond to messages posted on that account.
Peter T.
Great place
Marissa L.
I had this insurance for a couple years everything was great until I wanted to add gap to my insurance plan. (My loan company did not offer it at the time I purchased my Vehicle) At the time of the switch I wanted to update the bank information for my automatic payment withdrawals which started the problems from here. They proceeded to try and pull from the old account(even after I gave new banking information) which almost caused me overdraft fees so I had to contact the bank to make sure Burstad Insurance could not withdraw money out of that account. I than had to do a one time debit payment with them because of a problem Burstad Insurance created. Process to the next month I’m being contacted to pay more than the original agreed priced and for banking information, which had previously been given to them and than told by the guy that owns the company I owe for a month I had already paid. (Had proof of payment that was pulled from the bank account)

Overall was not pleased or satisfied with the customer service received from this insurance company so I switched to Progressive and pay even less!!! (:
Jeremy M.
Monte and his team are great to work with. They were extremely helpful in getting our business up off the ground and getting the needed items to be successful. I would highly recommend them for your business!
Denise V.
Great to work with!
Dawn B.
Everyone here has been very helpful, knowledgeable and friendly! Whenever I contact them, they get back to me quickly and are sure to get me the best rates possible. Thank you! The Baldwins
Kelly S.
I'm giving them 3 stars only because I was insured by them for 11 years..I changed insurance providers when my daughter got her license. they automatically put her on my insurance policy as a first time driver weather she was now driving or not but just because she was a licensed driver in my household. $287.00 jump from the $64.00 what I was paying for myself was crazy. Yes I called them and tried to dispute this but they refused to remove my daughter and started taking payments out of my account... so I was done with them ,cancelled my insurance policy, and got a better insurance that same day for half the cost plus I now have better coverage.
Isaac F.
I visited this office for a quote. During a pandemic, no one was wearing a mask or distancing. For a company preaching safety and preparedness it seemed strange. I turned around and left when I overheard an employee, who I assumed was an office lead, espousing her religious beliefs were going to save her rather than science. Who works in insurance with an attitude like that?
Response from the owner:Isaac, I am so sorry about your experience in our office, although we do not require masks by our staff being that they are all at least 6ft. feet socially distanced, we will always respect the views of our walk in customers. I am sorry that you had a negative experience at our office, but we would love the opportunity to set up a meeting with one of our highly experienced agents. We would make sure that everyone would be masked so that you feel comfortable. Thank you for your feedback.
Drillbit S.
They just want your money, Our agent was quite condescending when he would talk with us we were a new business. Prices were OK, But our agent definitely thought he had a chip on his shoulder.
Randy Chico J.
Have had my insurance for different vehicles and homes for many years, always friendly and am very satisfied.
Joshua E.
Great response time, #1 in the area
Dustin W.
good business and friendly service. highly recommend giving them a call to see what they can do for you.
Wedam Enterprises L.
Very responsive all around good business and friendly service. Highly recommend.
Lee B.
Excellent customer service
Kent Elkin goes above and beyond
Also the rest of the staff is very accommodating
Gordon D.
Prompt and courteous service. The good people at New Richmond have always replied to my queries and helped solve my problems. Thanks for seven years of good service.
Barbara B.
They are professional and responsive
Mary Ellen W.
EXCELLENT customer service!! Missy Kraemer at the Medford office takes care of absolutely everything for me! No worries and best rates to be found. Highly recommend.
Rich J.
EXCELLENT insurance company! I have my personal and business insurance with Monte and have for over 20 years. When we had the tornado in Colfax in 2014, Monte called me and was at my restaurant door within an hour after it hit. Amazing service.... Thank you Monte, Penny and the whole staff at Burstad Insurance.
Valerie C.
New Richmond Insurance consistently saves me money on my policies year after year. Excellent customer service with most of my questions answered the same day.
Li K.
great place and nice service
S M.
Great place. Emily is very helpful as well as all the rest of the people I have encountered there.
Tamara K.
Didnt respond to my request for a quote.
Bill I.
Best prices. Best customer service!
Steven G.
Top notch service. Will recommend to all.
Ana B.
Yes! I want to tell you something. If you need a car insurance - this is the place where you will find the best offer.
Have done car insurance for two trucks. The price was so good, even less than I expected.
My agent was Angie. I want to say thank you for caring! She is the nicest and kindest person ever!
Definitely will return for the nest year insurance
Jason L.
Excellent rates and service. Friendly staff and helped in a timely manner
Alicia B.
Neil is awesome!
John A.
Very helpful agents and staff. They got me a great deal on homeowners and auto insurance.
Jody L.
I have had policies thru the Agents, at the Menomonie office.

Their prompt response, patience, amazing customer service and thoroughness, is the greatest I have ever had with an agency!
Mitzi M.
This is my insurance agency. I have been treated very well and my premiums are responsible.
Natasha R.
They are the best I have ever used. Any time you need something, they have your back. Never had an issue with the company , and I would recommend Kent Elkin to any one and everyone. Thank you for all your services New Richmond insurance agency. Been with them for 3 years now.
Valorie M.
Great staff!
Brian H.
I have been a customer for many years and love the personal customer service experience that they provide. I know that when I call, I will get a real live person! I also know that the person I am working with will have an understanding of my history and my policy. Highly recommend! Thanks and keep up the good work!
Brian H.
I have been a customer for a long time and love the personal customer service experience they provide. I can reach out anytime and know that I will get to talk to a real person that has the background on my policy and will be able to help me. Thanks and keep up the good work!
Joshua E.
I recently purchased a new vehicle and had Teresa add it to my policy. She told me she added it and i was all set to go. 3 weeks later i find out she did nothing and i had been driving my brand new vehicle around without any insurance coverage. She said on several different occasions that she would email me new quotes, but i never heard back.
Joshua E.
I recently purchased a new vehicle and had Teresa add it to my policy. She told me she added it and i was all set to go. 3 weeks later i find out she did nothing and i had been driving my brand new vehicle around without any insurance coverage. She said on several different occasions that she would email me new quotes, but i never heard back.
marcy M.
Corey Burstsad Insurance is great!! Neil always goes out of way for his clients, very trustworthy and efficient.
Soleil R.
Very friendly and helpful. Got is a great deal and we were refered there by a good friend after not being able to find what we wanted elsewhere. They made the process very easy and didn't mind us popping by last minute to get the details figured out.
Response from the owner:Hello Soleil, thank you for your review! We strive to provide great service to our community.

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Chippewa Falls
Medford
River Falls
New Richmond

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Friday 8:00 - 4:00
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